Retrofit. Reimagined.

Improve the customer experience, delight your government clients, and save time internally on coordination and reporting with our plug-and-play platform designed to help you focus on delivery while cutting down on back-office complexity.
Wrong place, I’m after your Shared Repairs Platform.

How it works

The all-in-one platform for retrofit project management that wraps around your ways of working.

Novoville Shared Works is here to help professionals do more quality work faster by providing them with tools to improve on many aspects of the customer journey, from eligibility to analytics and reporting.

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Report automatically

Link up your CRM or database to Shared Works and produce beautiful progress reports automatically to your local authority or managing agent clients. No need for complex integration, just expose the data, and whether it’s WH:LG, WH:SHF, ECO & GBIS Flex, BUS… we do all the work.

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Improve customer experience

Provide residents with a dedicated customer portal, helping they stay in the loop, reduce calls to the frontdesk, learn about retrofit, and much more. Keep all their data and documents in one easy to access place for you and for them, and finally achieve a single view of the customer.

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Save time coordinating

No need for email back and forth with council and managing agent clients anymore. Shared Works does all the heavy lifting for you. Share documents, update stages, produce paperwork automatically, sign off on projects… all in one place.

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5 tools in 1

Spending a bit too much on software? How about a place where you can do your retrofit assessment, IOE and MTIP, Trustmark lodgement, council reporting and customer portal, all from one login? We won’t just save you time switching between different tools, we’ll save you tens of thousands on unnecessary licenses as well.

Testimonials

“Shared Works aims to ensure that all stakeholders have timely access to critical data and operational insights to enable proactivity at all levels. It has exceeded our expectations in communication, collaboration and platform functionality”

Clare Brace

Service Designer, Department for Energy Security and Net Zero

“We believe the one-stop-shop approach is exactly what this marketplace requires, and having searched for solutions previously that Shared Works is the only solution of its type.”

Daniel Camp

Head of Retrofit & Building Services Division, Dodd Group

Features

The software solution that’s on your side.

Novoville Shared Works is designed to help you focus on what you do best while taking on process-heavy back-office functions which get in the way of speedy, quality delivery.

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People & Property Passport

Record data about buildings and their occupants for condition surveys, energy & retrofit assessments in a simple to use interface. Never come back to a property more than you have to: it’s all saved, forever.

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Energy & Building Models

Make the most of our powerful modelling algorithms to help you suggest interventions and predict carbon and cost savings.

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Roadmap builder

Create 30-year roadmaps for your customers based on their property’s needs, personal circumstances, and available funding. Publish them to their portal and include all your customer education material, so they know what to expect.

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Customer Relationship Management

If you need, use our tried-and-tested modules to engage and support your clients: emails, messages, automated prompts and document management are all included.

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Ready to plug-in

You’ve already invested in your own systems. We get it. We’re here to fill the gaps by connecting with your existing infrastructure. We have dozens of integrations already and can create more, on demand.

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Designed by you

Shared Works was built in partnership with contractors, architects, surveyors & retrofit professionals, and is congruent with industry standards (RICS, SAP & HEM, PAS2035).

Introduction

Our vision for Britain’s homes

View all

Shared Works

Novoville Shared Works selected by Energy Systems Catapult with Repowering London
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Louis Daillencourt

20/05/2024

Shared Works

Birmingham Council procures Shared Works following the Connected Places Catapult's DIATOMIC Accelerator
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Louis Daillencourt

20/03/2024

Shared Works

Novoville Shared Works and ZUoS supported by South of Scotland to continue innovative energy challenge
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Louis Daillencourt

14/06/2023

Frequently asked questions

Everything you need to know about the product and billing.

What is Novoville Shared Works?

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Who can use Novoville Shared Works?

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What kind of organisation is Novoville?

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What is Shared Works' relationship with my local authority?

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Why don't I have an installer assigned to my property yet?

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What are "ECO" and "GBIS"?

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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Our clients

Shared Works by numbers

Net-zero can feel like a minefield. Here are some top-line numbers: you’re in safe hands.

1000+

Assessments done

Our assessors have collectively accumulated thousands of RICS-accredited surveys.

50%

Reduction in cost

Generate economies of scale. Assessing four homes instead of one can lead to huge discounts.

5,000+

Residents use Novoville

Shared Works is new, but our Shared Repairs app is well established!

£3,000,000+

Spent on Novoville

We’ve has been running building upgrade platforms for a while..